May172019
Value Office Furniture

Last updated on May 16th, 2023

Introduction

The purpose of this policy is to clarify the terms and conditions relevant to ‘change of mind’ credits and refunds.

  • Customer to obtain authorisation from Value Office Furniture before returning goods
  • If authorisation is given, a shipping label will be provided to attach to the box/es
  • Goods must be returned within 14 days from the delivery date
  • The returned goods must be in their original packaging, unopened, unused and in a brand new, saleable condition
  • A restocking fee of 15% of the total cost will be payable and an administration fee of $20 may be applied
  • Goods to be returned at the customer’s cost
  • If we are directed to collect the goods, a pickup fee of $60 will apply (metro areas only)
  • All risk in the goods remains with the customer until received back in our warehouse
  • We reserve the right to refuse returned goods if our terms are not met

Policy Developed:              June 17
Reviewed:                           June 18
Next Review:                      June 19

Value Office Furniture Pty Ltd

Author: Value Office Furniture

Value Office Furniture is a premier provider of high-quality office furniture in Australia, catering to businesses in Melbourne, Sydney, Perth, Brisbane, Adelaide, and beyond. With a vast and varied selection, Value Office Furniture is dedicated to ensuring Australian workplaces are comfortable, productive, and stylish. The brand's commitment to quality and value is seen in its extensive range of products, including ergonomic office chairs, spacious workstations, and versatile storage solutions. Value Office Furniture – making Australian workplaces better.